Global supply chain management
Coordinating every move with reliable global networks, expert logistics and seamless end-to-end management.
Our carefully selected global network of the best available service partners worldwide enables us to guarantee the highest standard of service and flexibility
At every step of international relocation, you should be able to trust that employees on assignment are receiving the best quality of care possible. A global move is, of course, full of countless different steps, each of which should be carried out by a specialist in their field. In order to do this, a number of global providers are essential for everything from immigration advice and real estate agents to language trainers and providers of temporary accommodation. This is why global supply chain management and international logistics are so important.
Here at Gerson Relocation, we are not tied or limited to an individual office model. We choose to select and work with the best global providers for each service in each international location. We find that this enables us to provide a higher standard of service in every location, provides contingency and promotes competition so that our clients receive the best quality at the best possible cost.
Global supply chain challenges
Companies that manage their own global supply chains are faced with many challenges. The easiest mistake to make is choosing to work with one major service provider who claims to take care of the entire relocation process. While this can seem more straightforward for HR experts, this is not the best way to mitigate risks and ensure the best possible service. One large service provider cannot remain competitive at every step, while over-reliance on a single partner could end in disaster should the worst happen. Your global supply chain can be more flexible, resilient, and more successful if you choose to diversify at each level, which is exactly why Gerson does exactly that.
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A verified global supply chain of the best service providers in each location
- Immigration lawyers
- Home search and real estate agents
- Home sale consultants
- Inventory clerks, notaries and lease negotiators
- Education consultants and schools
- Education consultants and schools
- Moving and storage companies
- Settling-in and on-assignment support service providers
- Language and cultural trainers
- Property management companies
- Temporary and serviced accommodation
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More than one supplier for each service in each location
Gerson Relocation is independent and not tied to an own-office network. This is great for our global supply chain because it gives us the opportunity to work with the best providers in every location. It also means that we can work with more than one for each service in each location, which is what we do. This means that we can continually compare costs and service performance which means our clients always receive the best service at the best cost, no matter where in the world they are. It also provides the benefit of greater flexibility in peak periods while still retaining service quality and managing costs. Perfect!
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Our global supply chain management approach
With so many great global service suppliers it is important that we manage our relationships effectively. Our global supply chain management approach enables us to ensure service continuity, global compliance and control of costs because we are continually benchmarking the local markets and encouraging service competition. Our team works to ensure our approved international partners are compliant with core policies, costs are managed, and service standards exceed performance targets. We are continuously sourcing, reviewing, approving and managing our suppliers.
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Your preferred regional providers
Flexibility also extends to your company’s individual circumstances. We understand that you have established relationships with preferred partners who you will want to continue working with. That’s no problem either. We can take your preferred regional partners on board as part of your overall programme, ensuring your global mobility programme suits you and your employees down to a ‘T’.
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Qualsys global supply chain management technology
We use Qualsys global supply chain management technology at every step. Qualsys relocation management software enables us to add new potential partners, to take them through our rigorous selection and approval process, and then manage them continuously. With this professional technology, every single service provider is vetted against our very high standards so that only the best service is provided at each location.
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Verified service partners
Our global supply chain compliance checks and processes are underpinned by our membership of the following associations and industry bodies:
Harmony Relocation Network:
Our global supply chain compliance checks and processes are underpinned by our membership of the following associations and industry bodies:
FIDI:
A global network of moving and relocation providers. FIDI established the industry quality standard, for which we hold the FAIM 3.1 accreditation.
EuRA:
Originally European focused the association provides access to a network of accredited immigration, temporary accommodation and relocation destination services providers worldwide. It provides training and qualifications.
ERC:
Employee Relocation Council is a network of the world’s relocation, immigration and temporary housing providers. In the US, it provides access to realtors and domestic relocation partners. It also runs accreditations and courses for members.
BAR:
The British Association of Removals is the standard for companies providing moving operations in the UK. BAR provides training and qualifications for its members in skills such as surveying.
IAM:
An organisation providing access to vetted and specialist moving and relocation providers with particular emphasis on the US.
PAIMA:
An organisation providing access to vetted and specialist moving and relocation providers covering US and specifically Latin America.
OMNI:
A network of the elite moving and relocation providers worldwide.
Would you like help curating the best global supply chain for your Global Mobility programme? Call us for expert advice.
What Our
Customers Say
Posted on Google Julien HervetTrustindex verifies that the original source of the review is Google. ⭐️ 1 Star — If I Could Give Zero, I Would I’ve moved employees internationally, cross‑country, and across cities, and I have never encountered a company as breathtakingly unprofessional as this one. What began as a seemingly reasonable quote turned into a financial ambush. The final bill was so inflated it felt like they were charging by the minute, the mile, and possibly the molecules in the air. And if the price gouging wasn’t enough, the delivery was laughably late. Not “a little behind schedule” late—weeks late, with vague excuses, zero accountability, and the communication skills of a broken fax machine. Every promised update was either incorrect, incomplete, or simply never arrived. By the time the belongings finally showed up, I was half-convinced they’d taken a scenic tour of the continental United States. No apology, no explanation, no professionalism. Just a shrug and an invoice that belonged in a crime documentary. If you enjoy surprise charges, missed deadlines, and the existential dread of wondering whether your furniture is lost, damaged, or being held hostage, this is the company for you. Otherwise, do yourself a favor and run—don’t walk—in the opposite direction.Posted on Google Freddie WacenskeTrustindex verifies that the original source of the review is Google. Terrible experience. Forms are lengthy and difficult to fill out. Company underestimated cost of cubic meters. I had to pay an extra 450 € after the shipment was collected, as they claimed I had an extra 10 cubic meters. Also paid for insurance coverage through their recommended insurance company for total shipment. Several expensive items were broken, and a box was missing. But insurance company would not cover for any of it, as I was told I had to fill out a form for each covered item, instead of covering for the total shipment as I did. No mention and not even concern for one of the boxes I NEVER received.Posted on Google Sarah El-SayedTrustindex verifies that the original source of the review is Google. Such a scam! Worst moving company ever! They started off with a pretty low price, after I signed a contract despite the fact they knew my move date they basically called and said that they have no one in Zurich and they need to send another company to pack and they will add 325 euros only top. I have moved earlier just 4 months ago with 3 cbm and only thing extra was a tv after packing the cubic meter suddenly increased to 6 cubic meter. Then called me on the phone to say it’s 800 extra then sent me an email saying it will be 850 extra! They are just scammers. The only good thing was the packer. He was very nice.Posted on Google Mark TolmayTrustindex verifies that the original source of the review is Google. Recently made use of Gerson Relocation services for a move from South Africa to the USA. Their communication was good and making the arrangements was effortless.Posted on Google Steve BradleyTrustindex verifies that the original source of the review is Google. We had a complex issue where we had two storage lockers at different locations in the UK which we needed emptying, consolidating and shipping to a single destination in the USA. Gerson handled this task perfectly. Communication was very good at all times. Both pickups and the final delivery were as scheduled and all involved worked diligently with our stuff. Congratulations to Emma at Gerson for the organization, very highly recommended.Posted on Google Simon BenhamTrustindex verifies that the original source of the review is Google. Had a really good experience with Gerson in moving my possessions to America from the UK. Dealt with Emma who was really helpful and also provided me with a good 3rd party referral for a currency exchange provider. It’s not cheap but I got a good price compared to other companies I spoke to. Everything turned up in one piece, no additional charges beyond what was quoted and communication was good throughout.Posted on Google Ashley VargheseTrustindex verifies that the original source of the review is Google. The whole moving process was good. Samantha and Daniel were very helpful! I would recommend them to others!Posted on Google JustbradleyTrustindex verifies that the original source of the review is Google. Brilliant service! Emma was on top of everything, there was a clear line of communication at every step of the process - from organising the date of collection all the way through to delivery. Everything was easy, the goods arrived in great condition and I would 100% use them again.Posted on Google Alex MTrustindex verifies that the original source of the review is Google. When planning to move from England to America I can't deny I was beyond nervous about getting all my stuff moved over there as well. However, Gerson Relocation have been genuinely great at calming those nerves, and they made the whole process far smoother than I'd ever expected. Emma was looking over my case throughout and she's been amazing at keeping me updated every step of the way, and she's always been extremely quick to reply to me whenever I had any queries. The movers they'd arranged to collect my things were both really friendly guys who made surprisingly quick work of packing up my apartment (they'd packed up everything and left before 12pm!). They took great care of all my things, wrapping everything well for shipping. And finally, the movers who brought everything to my new apartment in America were also great guys who somehow had all my boxes dropped off in my apartment within literally 30 minutes after arriving! I'm still in the process of unpacking everything, but so far not a single thing has been damaged and it's all looking to be in good shape! There were some delays shipping my stuff over so it took about 4 1/2 months to get to me, but this was entirely out of the hands of Gerson Relocation (more to do with the shipping vessel), and Emma was as good as ever at keeping me informed the whole time. Overall, I can't recommend them enough. They really do their best to make things as smooth as they can, everything made the trip safely, and the whole 3500 mile move cost less than some of my friends have paid to move just 30 mins away within the UK. :)Posted on Google YUJIRO TANAKATrustindex verifies that the original source of the review is Google. From my recent experience, I can recommend Gerson Relocation as a trusted company for moving from the UK to Japan. I wanted to move my furniture and household stuff to Tokyo but the problem was that I had kept them too long in London to be exempted from import tax. I asked big names of Japanese transport companies with UK agencies, but some of them did not deal with personal costumers and others could not give me a quote because of uncertainties about the import process. Fortunately, my friend who works for the real estate industry and knows transport companies recommended Gerson Relocation for their sincere and accurate responses over the phone. Since then, I exchanged many emails with Gerson Relocation and her partner in Japan about the procedures and the documents I had to prepare, and they were always prompt and friendly. Most importantly, they had documentation in place for easy-to-understand explanations.They updated me frequently even on the weekend. After two months and half of shipping, they delivered everything safely to Tokyo. To my surprise, I had to pay nothing for import tax since it was handled as moving. Thinking back, I can now appreciate how important mutual trust is for international transport including that with government officials. Without such trust, this moving would not have taken place. The cost was also about half of what I had expected. I do not know words to fully express my heart-felt gratitude to Gerson Relocation and her partner.